If you have questions about your order, need help with an exchange, or want to get in touch with us for any reason, we’re here to help.

At The 24 Carrots, we aim to respond to customer queries as quickly as possible and provide clear support whenever you need it.

Customer Support

For assistance related to orders, delivery, exchanges, or general enquiries, please contact our support team.

Email:
info@the24carrots.in

Our team usually responds within 24 hours on business days.

Order Tracking

If your order has already been shipped, you can track its progress using the tracking number shared with you via email or SMS.

Visit our Order Tracking page and enter your tracking number to see the latest delivery updates.

Business or Collaboration Enquiries

For collaborations, partnerships, or business-related enquiries involving The 24 Carrots, please send us an email with the relevant details. Our team will review your request and get back to you.

Email:
info@the24carrots.in

Response Time

We try to respond to all customer messages as quickly as possible.
Most queries are answered within 24 hours, excluding weekends and public holidays.