Privacy policy

At The 24 Carrots, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

By using our website, you agree to the terms described in this policy.


Information We Collect

When you visit our website or place an order, we may collect certain information that helps us provide our services effectively.

This may include:

  • Your name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and purchase history

  • Payment information (processed securely through payment providers)

We may also collect non-personal information such as browser type, device information, and pages visited on our website to improve user experience.


How We Use Your Information

The information we collect is used to support your shopping experience and improve our services.

We may use your information to:

  • Process and deliver your orders

  • Send order confirmations and shipping updates

  • Provide customer support

  • Improve website functionality and performance

  • Prevent fraudulent activity

  • Send updates or promotional messages if you choose to receive them

We do not sell, rent, or trade your personal information to third parties.


Payment Security

All payments made on our website are processed through secure payment gateways.
 The 24 Carrots does not store complete credit or debit card information on its servers.

Payment providers handle sensitive financial information using secure encryption methods.


Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance browsing experience and analyze website traffic.

Cookies help us:

  • Remember user preferences

  • Improve website performance

  • Understand how visitors interact with our website

You can disable cookies in your browser settings if you prefer.


Third-Party Services

Some services used on our website may be provided by third-party platforms such as payment processors, analytics tools, or shipping providers.

These providers have their own privacy policies regarding how they handle personal information.


Data Protection

We take reasonable precautions to protect your personal information and ensure it is not misused, lost, or accessed without authorization.

While we work to protect your data, no online system can guarantee complete security.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

Any updates will be posted on this page.


Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Email:
info@the24carrots.in